Shipping

Delivery Costs

The fee for your order depends on the size & weight of books.  Add books to your shopping cart to calculate shipping.

As a guide 1 book (average size) will cost:
Urban - $3.90 or if you are (Rural - $7.70 to courier).

Combining several books in one purchase will save on the overall delivery cost.

As a guide we can deliver up to 6 books (average size) for:
Urban - $8.70 or if you are (Rural - $12.60)

Delivery Times

Estimated delivery time is 2-5 business days.

And For Rural Delivery 5-7 business days.

Parcels are couriered or posted Monday - Friday mornings before 7.30am.
Orders received on Saturday, Sunday & Public Holidays will be couriered on the following business day.

Rural Delivery

Failure to disclose a rural delivery address will delay your order being sent whilst we await payment in full.

If you are unsure if your address is rural please ask or check your delivery address at www.addresscheck.co.nz

Kiwi Best Buy reserves the right to directly pass on any additional rural delivery fees we incur from our courier company.

To avoid these extra fees we recommend you use an alternative address such as a PO Box or urban work address - which will save you the rural delivery fee.

Unfortunately, we must charge this additional fee because rural delivery operators are subcontracted by Courier Companies to deliver your parcel from the nearest Post Office. Courier Post  & Pass The Parcel on-charge this fee to Kiwi Best Buy.

How do I check the status of my order?

Most orders are shipped via Courier Post, although at times we may use Pass The Parcel for Rural Delivery.

When your courier has been booked, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order, first, check your tracking number for any updates - this will also confirm which courier company is delivering your package.

Go to the Courier Post website

or call Courier Post on 0800 268 743

For Pass The Parcel (Rural Delivery) you can call them on 0800 727 784.

Can I have parcels delivered to a PO Box?

Yes Courier Post can deliver to your PO Box
 
Packaging

Most orders of books will be wrapped in bubble wrap, then placed in a plastic mailing bag.

Please let me know if you would like your books to be packaged in another way.

International Shipping

We do not ship internationally at present. We only ship to addresses within New Zealand.

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